There aren’t too many people that go into business for themselves that aren’t passionate about what they do.

We know that making sure that your business’ offering is the best out there is important to you.  We also know that it is a full time job. Managing the operations of your business is a full time job as well, and something’s gotta give…

That’s where we can help.  Business support is our passion!  Our organization was built from the ground up, much like your business!  We know what it takes to make it work and that is what we offer to you and your clients based on your individual business’ needs and goals.

Frequently Asked Questions

Got questions? We have got the best answers for you.

How do you build a program for my business?

We will set up a time to meet with you and discuss your business, the successes that you have had along with the challenges that you are experiencing, and to outline your goals for your business.  We will then do a comprehensive review of your business operations, online presence, and identify opportunities to assist you in meeting your goals. Whether you need an assistant to manage inbound communication, lead follow-up, a strong website, or an improved social media presence, we will build an operational support program that is specifically designed to meet your needs.  We are constantly developing new support offerings, so just ask!

How do we work together when we are in different regions?

We utilize shared workspace on multiple platforms including Google, SharePoint, Zoom, Dropbox among others.  Through the analysis of your business, we determine the platforms that would be most useful for you and your business and create a shared workspace.  We establish a regular meeting schedule with you to receive new tasks, report progress, and learn more about you and your business as it evolves. We understand that goals change frequently as new opportunities arise, and we are able to change up priorities quickly to meet the demands of your business.  How and when you receive alerts and communication from your representative is up to you! You let us know what is emergent, urgent, and routine, and we will work with you accordingly!

How do you help me grow my business?

INDIGO helps to identify areas within your business where, through additional support, customers can be captured, retained, and will remain loyal to you and your business.  We can manage your online reputation through monitoring of a number of reputation impacting platforms, making sure your customer’s questions are answered, your appointments are set and confirmed, create marketing campaigns for your social media pages, and even post to your website and social media platforms for you.  Don’t have a website or Social Media pages? We can do that too! We will develop and design your website, Social Medial pages, and brand presence online! We want to KNOW you, your business, and your customers to create a uniquely personal experience. We view your customers as our customers! INDIGO reps will present themselves as though they are working for your business directly.  We understand the value of an excellent customer experience!

How can you support my business without having the expertise of my industry?

We don’t need to be!  However, you will have a dedicated manager who will gather all of the essential information needed about your industry, but the goal is to allow you, the expert, to continue to do so without the burden of the “back office” tasks.  That is our area of expertise! Leave that part to us! We want to free you up so you can focus on your true passion and talent. “It’s your show, we shine the light on it” is truly our motto for a reason! Every business owner starts with a dream of making their passion, talent, skill into a successful venture that allows him or her to do or share what they love with the world.  We help you do that! You get to do what you love every day and we get to do what we love every day.

How can I make sure my business information is secure with INDIGO?

We provide a business contract to you at the start of our relationship that includes a non disclosure agreement.  We will not share information regarding your business with anyone! We protect your business fiercely. Your account passwords are secure and only provided to those that will actually be working with your business.  We have strict guidelines for our team members to make sure your interests are thoroughly protected.

How do I get started?

Call us or email us for a free consultation!!

Still have questions? Contact us at anytime!

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